What if my product is damaged at the time of the delivery?
You can now easily process your order return yourself by send the email.
I ordered multiple items but I have received only one item so far. What’s going on?
Items sourced from different sellers are often shipped separately to make sure that there is no delay in fulfilment of your order. Rest assured that you will get all your items within the delivery period mentioned on the product pages of those items.
I missed my delivery. What happens now?
We’ll attempt to deliver your order again the next working day. We will try to deliver a total of 3 times before cancelling your order.
Can I change my shipping address after I have placed my order?
Yes You can change your address before the order has been verified.
Will somebody contact me before delivering the package to my location?
Our delivery person will contact you to confirm your exact location.
How long does it take to receive my product?
We do our best to get your orders delivered by the date listed on the product page. You can check the delivery status in the order summary when you check out!
I found the package open and the product seal broken on delivery. What should I do?
You should refuse to accept an open package. If you do accept such a package by mistake or find out it has been tampered with, please get in touch with us immediately.
Does pettahmarket deliver across all of Sri Lanka?
pettahmarket delivers all across Sri Lanka .